CTech - Business Studies - Level 02 - 2016 Specification

Unit 03 – Use social media for business purposes

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Unit 04 - Provide administrative support

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Unit 05 - Follow administrative practices and create procedures

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Unit 06 – Communicate in a business environment

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Unit 07 - Support the organisation of an event

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Unit 03 - LO1 - Be able to Interpret Social Media Policy for Business Purposes

 

Unit 03 - LO2 - Be able to Monitor and Report on Social Media Activity for a Specified Business

Unit 03 - LO3 - Be able to use Social Media to Communicate for Business Purposes

 

Unit 03 – Use Social Media for Business Purposes - Checklist

Unit 04 - LO1 - Be able to Maintain Office Equipment

Unit 04 - LO2 - Be able to Order, Maintain and Issue Stationery and Supplies

Unit 04 - LO3 - Be able to Organise Business Travel and Accommodation for Colleagues

Unit 04 - LO4 - Be able to Manage Diaries and Diary Systems

Unit 04 - LO5 - Be able to Manage Incoming and Outgoing Mail

Unit 04 – Provide Administrative Support - Checklist

Unit 05 - LO1 - Be Able to Produce and Distribute Business Documents

Unit 05 - LO2 - Be Able to Locate, Store, Search and Retrieve Data for Routine Administrative Tasks

Unit 05 - LO3 - Be Able to Support Business Meetings

Unit 05 – Follow Administrative Practices and Create Procedures - Checklist

Unit 06 - LO1 - Be Able to Communicate in Writing, Following Business Etiquette

Unit 06 - LO2 - Be Able to Communicate by Telephone

Unit 06 - LO3 - Be Able to Communicate Appropriately in Meetings when Face-to-Face with Internal and External Colleagues

Unit 06 - LO4 - Be Able to Give and Receive Constructive Feedback in a Business Context

Unit 07 - LO1 - Be able to Identify Resources needed to Support the Organisation of a Business Event

Unit 07 - LO2 - Be able to source event resources

Unit 07 - LO3 - Be able to make and confirm event arrangements with relevant parties

Unit 07 - LO4 - Be able to inform other team members of progress against the plan

Unit 07 - LO5 - Be able to plan to prevent problems with a business event

Unit 07 - LO6 - Review your own performance when organising a business event

Unit 07 - Support the Organisation of an Event - Checklist